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home | Client Relations
 

Client Relations:
You MUST have a great relationship with your clients from the very first point of contact through every encounter....

These Are The Details That WILL Lead You To Success.

Tried and true, learned-in-the-trenches Massage Client Relations Strategies to learn and to follow...

 

AUDIO Series #2: Massage Clients Who LOVE & Are LOYAL to Their Massage Therapist!
by Irene Diamond, Founder
AUDIO Series #2: Massage Clients Who LOVE & Are LOYAL to Their Massage Therapist! AUDIO Series #2: Clients Who Are Loyal & LOVE Their Massage Therapist! Listen as Irene Diamond interview this massage client, Cindy Helgason on why she loves her Massage Therapist so much! . . . keep reading
Use the Power of Mindset technique the Olympic Athletes Use To Grow Your Massage Business.
by Coach Cary Bayer, SMT Success Expert
Use the Power of Mindset technique the Olympic Athletes Use To Grow Your Massage Business. If you incorporate this powerful Power of Mindset technique Olympic athletes use into your massage practice you will see positive changes and growth. . . . keep reading
AUDIO Series #1: Massage Clients Who LOVE & Are LOYAL to Their Massage Therapist!
by Irene Diamond, Founder
AUDIO Series #1: Massage Clients Who LOVE & Are LOYAL to Their Massage Therapist! AUDIO Series #1:Why Massage Clients LOVE Their Massage Therapist! Listen as Irene Diamond interview this massage client on why she loves her therapist so much! . . . keep reading
1 Plus 8 Ways to Help Your Massage Practice Prosper During the Holidays
by Irene Diamond, Director
1 Plus 8 Ways to Help Your Massage Practice Prosper During the Holidays Does your massage practice slow waaaayyy down during the Holidays? It doesn't have to! Your Massage Practice Can Be Busier Than Ever during the Holidays with gift Massage Certificate sales, events and special promotions. Use these marketing and booking strategies to keep your massage practice full, busy and productive now until the end of the year and into the next year. . . . keep reading
3 Secrets to Generating More Word-of Mouth Referrals
by Irene Diamond, Director
3 Secrets to Generating More Word-of Mouth Referrals Read these 3 Secrets to Generating More Word-of Mouth Referrals for new massage clients...it's easier than you think, and doesn't cost a penny! . . . keep reading
Thanks Letter to Send to Doctor or other health care provider for prescribing Therapy.
Thanks Letter to Send to Doctor or other health care provider for prescribing Therapy. This is a sample of an effective letter to send to a doctor or other health care provider as a thanks to them for their referral for treatment to you for their patient. . . . keep reading
"Welcome To The Neighborhood Letter" to Send to a new business or new Resident
"Welcome To The Neighborhood Letter" to Send to a new business or new Resident This is a sample of an effective "Welcome To The Neighborhood Letter" to Send to a new business or new Resident . . . keep reading
Make It Easy For Clients To Book With You- 7 Steps!
by Irene Diamond, Director
Make It Easy For Clients To Book With You- 7 Steps! You want to make it as easy as possible for new and existing clients to book appointments with you. Remember these 7 Aspects of simplifying booking process. . . . keep reading
Is It The Messy Hair That Keeps Them From Returning?
by Irene Diamond, Director
Is It The Messy Hair That Keeps Them From Returning? Is It The Messy Hair That Keeps Them From Returning? Often times, it is the very simple things that can make or break your practice success. Learn this 7 Step Plan to take to help your clients return to you again and again. . . . keep reading
These 3 Mistakes Will Kill Your Client's Satisfaction!
by Irene Diamond, Director
These 3 Mistakes Will Kill Your Client's Satisfaction! Are you making these same 3 mistakes with your clients that this therapist made? Watch this video of the horrible experience Irene Diamond (founder of SMT) had when she received a massage at her hotel while on vacation! . . . keep reading
How To Bill Clients For Their Missed Appointments With You. "Low Hanging Fruit" Strategy #2.
by Irene Diamond, Director
So, you are happy with your appointment book looking full of clients you can help this week. You are excited about the income you'll generate...then 2 hours before her session, "Mary" calls to say she can't make it. Next day "Mark" calls and says he needs to move it out a week... Ahhhh...what can you do to stop this from happening so often? . . . keep reading
Eliminate Same-day Cancellations and No-Shows: "Low Hanging Fruit" Strategy #1. What To Do (NOW) To Make More Money
by Irene Diamond, Director
If you could make some simple changes so that clients who book with you keep their appointments, would you do it? GOOD! Then do it!- This is strategy #1 in a series... . . . keep reading
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